For your protection, we have implemented a verification process on the My T-Tag app and web platform to avoid fraudulent use of your payment cards.

As part of this process, a small amount will be charged to your debit/credit card, and you will be asked to enter the exact amount deducted from your card.

Step #1: Registration

•     Click on the button “Register New Card” option from the menu Profile > Card Info > Register / Verify Cards.
•     Select the Currency in which the small amount is to be deducted.
• If you wish, select the option to SAVE this card for future transactions.

Step #2: Complete Verification

•     Upon successful completion of Step#1, you will need to complete the verification process.
•     Click “Verify” for the card number listed under the same menu Profile > Card Info > Register / Verify Cards.
•     It will ask you to enter the exact small amount deducted during the registration process. NOTE: To know the exact amount deducted:
  • Check for an SMS from your financial institution, or
  • Check your financial institution’s online platform, or
  • Call your financial institution
•     Enter the exact amount deducted to verify your card on the popup text box and complete the verification.

For more tips, watch a quick tutorial on our Youtube page (TUTORIAL VIDEO: How to Verify Payment Cards on the My T-Tag app).

Please contact our customer support team if you have any questions about the verification process.