A T-Tag is a device which is linked to a driver’s prepaid T-Tag Account with TransJam Highways. The T-Tag is affixed to a specified area of the driver’s motor vehicle and is detected by sensors in the Tag lane at the Toll Plazas. Once there are sufficient funds in the driver’s T-Tag Account for the passage, the applicable toll charge is deducted from the account, and the driver is granted passage in one quick automated step. It is far more convenient to travel on TransJam Highways when you have a T-Tag!

With a T-Tag you benefit in many ways:

• Pass through the toll plaza much quicker
• Benefit from lower toll rates at the Toll Plaza
• Earn Frequent User Rewards each week*
• Quit worrying if you have enough cash on you to pay the toll
• Gain more control as you track and manage your toll expenses
• View your account balance and top up online

Get your T-Tag conveniently through the manual lane at any TransJam Highways toll plaza! Ask your Toll Collector today.

You can also visit the nearest Sales Office and open your T-Tag account with a minimum of JA $2,500.00 (inclusive of a T-Tag Sticker & Swipe Card and $500 opening credit).

Get your T-Tag today and experience the convenience.

We encourage all our customers to complete and return a KYC ("Know Your Customer") Form which assists us in providing you with even better service. (Print your KYC FORM)

The EASY way to check your T-Tag Account is using the new My T-Tag app at your own convenience. Please click here to check your T-Tag Account Balance online.

You can also check your account balance by calling any of the following numbers:

• Portmore – 876-704-3434
• Vineyards – 876-705-0768

You may also visit the nearest sales office at any of our Toll Plazas. Opening hours are 6:00am – 9:00pm on Mondays – Fridays and 7:00am – 1:00pm on Saturdays.

Please click here for more Contact Information

The EASY way to top up your T-Tag account is using the new My T-Tag app at your own convenience. Please click here to to reload your T-Tag Account online.

You can also top up your T-Tag Account by visiting any of the following locations:

• The sales office at your nearest Toll Plaza – Payment may be made by cash, debit card, and credit card at this location. Opening hours are 6:00am – 9:00pm on Mondays – Fridays and 7:00am – 1:00pm on Saturdays.
• Manual lanes at any Toll Plaza – Payment may only be made by cash in the manual lanes.
• Paymaster – Payment may be made by cash, debit card, and credit card at this location.

The My T-Tag app can be downloaded onto any android mobile device from the Google Play Store and iOS version for Apple devices is available at the App Store. It can also be accessed with any web-enabled device by clicking the reload link at the top right corner of this website or by clicking HERE.

First, make sure that you already have an active T-Tag account with us, and have your T-Tag sticker or your T-Tag swipe card nearby.

Next, you will need to download the My T-Tag app from Google Play or the App Store to use it on your mobile device.

You can also access the My T-Tag platform by clicking on the “My T-Tag Portal” link at the top right of this page.

When the My T-Tag app launches, first time users will have to click the “create account” button to register on the app.

You will then be taken to the first of three quick steps to create your account.

Step 1

Here you will have to select the type of account you would like to register. If it is an account for you, select individual account. If it is an account for your business, select company account.

Complete all the remaining fields, and be sure that the email address being entered is one you have immediate access to, because a one-time-password will be sent to this address.

Then read and agree to the terms & conditions, select the “I’m not a robot” checkbox and satisfy the ReCAPTCHA verification.

Then click “proceed”.

Step 2

You will then be taken to step 2 in which you will be required to check the email address you provided during step one for the one-time-password or “OTP” for short. If you do not see this email, please check your spam or junk mail.

You will have a limited amount of time to enter your OTP, so do it quickly.

Once you have successfully entered your OTP, you will be taken to the third and final step.

Step 3

At this point, you will be asked to create a password.

Make sure your password is at least 8 characters long, and includes at least 1 uppercase letter, at least 1 number, and at least 1 special character such as an exclamation mark, a dollar sign, etc.

You will also be asked to confirm your password by entering it again.

Once you have done this, select “proceed”.

You will then be required to enter the 16 digits found at the bottom of your T-Tag swipe card. Alternatively, the 16 characters found at the bottom of your T-Tag sticker may be used.

Once you have done this, select “verify”.

And that’s it! You have successfully set up your My T-Tag account!

The OTP expires 3 minutes (180 seconds) after it is issued. If you attempt to enter the OTP after this time has passed, it will not work. Click on the link to resend the OTP. Note that this time the OTP will be sent to both your email address and to your phone via SMS. This new OTP will also expire after 3 minutes (180 seconds).

If you have never used the My T-Tag app before, you will first have to register and create a new account (even if you had previously registered to use the Lite version) in order to proceed. This is a one-time registration only, and your information will be securely saved so you can top up even more conveniently and quickly every time.

To conduct a name change within the My T-Tag app, go to the Profile page and then select Edit Details. Please feel free to reach out to our Customer Support if you need further assistance.

For your continued protection, we have upgraded the My T-Tag platform to include a Card Verification feature which requires a debit or credit card to be verified before it can be used for top-ups.  Though you may have saved and used your cards previously, they now need to be verified as belonging to you.  Look under the “Profiles” option and select “Card Info” and then the “Non-verified Cards” tab.  Choose “Verify” and follow the instructions to complete the verification.